How It Works
The Ordering Process
- Create unlimited custom menus and direct customers to specific URLs to view targeted options, reducing confusion and abandoned carts
- Receive a custom URL and QR code per location to facilitate location-specific marketing and direct customers to the correct place
- Customers see your logo, colors, and fonts, ensuring a cohesive and familiar experience
- Manage inventory counts at both concept and location-specific levels to control product availability
- Set and manage sales tax rates and types for accurate tax collection and reporting at each location
- Finetune what information is required during the ordering process. You can require specific information or allow those fields to be optional
- Decide what payment options you want to allow
- Enable or disable different fulfillment methods such as in-store pickup, local delivery, or even shipping
- You can even allow optional opt-in for marketing and rewards programs
Back Of House
- Easily manage orders with controls that allow optional transfer of orders between permitted locations
- Quickly find and update orders with ease
- Understand the status of an order with clear visual cues
- Accept online orders or create them manually as needed
- Finetune staff permissions for order management, including the ability to transfer, update, adjust, or mark orders as completed
- Leverage unique reporting to determine exactly how much product to order, how much and when to prepare, and what to include in each order, shown by location, pickup date, and pickup window
- Use the prep report to see the quantity of each item needed for a specific pickup window, ensuring your team prepares the right amounts at the right time
- The orders report details what is needed in each order and the expected pickup date and time window, helping you efficiently manage space and prepare to fulfill orders as customers arrive
Pricing
- We charge $100 per active location per month 1
- No setup fees
- No support fees
- No additional credit card fees 2
- No order limits
- Ability to put a location into test-mode and place test orders 3
Branding
- Use your logos, color schemes, and fonts
- Customize your brand-specific look and feel to better communicate with customers and maintain a strong relationship
- Enhance customer trust by displaying familiar URLs and branding during the ordering process
Accept Credit and Debit Cards
- Optionally accept credit and debit cards
- Use your existing Stripe account or create a new one if needed and integrate it by adding your Stripe API keys to our system
- Benefits: Full control over your API keys, direct payments to your Stripe account, faster payouts, no additional fees from us
Tipping
- Address the gap in tipping with options for customers to tip both team members and drivers
- Allow customers to share their gratitude more effectively by specifying tips for various roles involved in their order fulfillment
1 An active location is one whose status is active and/or has taken a live order during the calendar month.
2 We integrate with Stripe to process credit card payments. Stripe charges fees but we do not add any additional fees on top.
3 A location in test mode and test orders will not cause the location to be considered active for billing purposes. The location must be able to take live orders at some point during the month to be considered active for billing.
2 We integrate with Stripe to process credit card payments. Stripe charges fees but we do not add any additional fees on top.
3 A location in test mode and test orders will not cause the location to be considered active for billing purposes. The location must be able to take live orders at some point during the month to be considered active for billing.